Mandala Scrubs
Mandala Scrubs Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mandala Scrubs has 1.8 star rating based on 35 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Comfortable, Great quality scrubs, Cheaper.
Cons: Customer service is not very responsive, Customer service unfulfilled order, Customer service sucks.Recent recommendations regarding this business are as follows: "Don’t buy. Try another scrub brand", "do not buy from Mandala scrubs they are unable to reach via telephone number and when you return stuff, they will not pay you back if it’s not what you wanted", "Just double check the shipping address before you hit confirm so you don’t have to go through this!", "Go elsewhere!", "Can’t trust human don’t pay attention just send things out".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mandala Scrubs has 1.8 star rating based on 35 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Comfortable, Great quality scrubs, Cheaper.
Cons: Customer service is not very responsive, Customer service unfulfilled order, Customer service sucks.Recent recommendations regarding this business are as follows: "Don’t buy. Try another scrub brand", "do not buy from Mandala scrubs they are unable to reach via telephone number and when you return stuff, they will not pay you back if it’s not what you wanted", "Just double check the shipping address before you hit confirm so you don’t have to go through this!", "Go elsewhere!", "Can’t trust human don’t pay attention just send things out".
Most users ask Mandala Scrubs for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Mandala Scrubs Reviews
"Uniform does not fit and very uncomfortable"
After I returned four sets of uniforms from two different purchases to the Mandal Group, I only received reimbursement for one. I have been sending messages,...
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Verified Reviewer
Return
I returned an item, but they refuse to give me my money back or exchange the item. They stole from me and they don't have a phone to call. It takes forever for customer service to email you.
- Customer service is not very responsive
Preferred solution: Full refund
User's recommendation: Don’t buy. Try another scrub brand
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Uniform does not fit and very uncomfortable
After I returned four sets of uniforms from two different purchases to the Mandal Group, I only received reimbursement for one. I have been sending messages, including the receipt number and a picture of the receipt, but I have not received any responses from them.
They have all four pairs of uniforms that I purchased. It's very unfair. I am still waiting for my $78 and change from Mandal Scrubs. There's no contact number to reach out to customer service.
For businesses in America, it is unusual not to have a customer service number. The only way to communicate is through email, which no one responds to.
That's unfair and feels like a scam. I am still waiting for my $78 and change.
- Scams
Preferred solution: Full refund
User's recommendation: do not buy from Mandala scrubs they are unable to reach via telephone number and when you return stuff, they will not pay you back if it’s not what you wanted
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Missing item from order
I received my order there was an under scrub top on the order and not my pants I ordered, I reached out via email, ONE response of the same question several times. Submitted the SAME answer with the SAME pictures.
Now Im being ignored! There is no phone number to even call them! Ive spent well over $500 on this company.
Ive reached out and all social media platforms also and still ignored! I just want the $30 pants I ordered, not the $16 top they tossed in the package because theyre lazy!
Even opened a better business bureau complaint against them AND a dispute with my card company for the amount of the item they are refusing to give me that I paid for!
I want my scrub pants to match the scrub top NOT THE DAMN UNDERSCRUB that isnt even a size in my order anyway!
Pictures either tag is the item I didnt receive! Sangria pants is what they are refusing to send me!!!
This isnt the first time Ive had an issue but Im fed up now
Run and run fast, take the business elsewhere!
- Comfortable
- Customer service unfulfilled order
- Wrong items received
- Customer service is not very responsive
Preferred solution: An apology and my item I actually ordered
User's recommendation: Go elsewhere!!!
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Shipping.
Hi, I placed this order on Friday for 2 XS pairs of scrubs. When I went to pay, I had my current address, where I now reside, as the shipping address for my package.
However, when I added my card, the address changed to a previous address where I no longer reside or have any access to. I've already reached out to customer service and spoke to someone, but they were of no help. All they told me was to contact the carrier and they should be able to handle it from there as Mandala cannot change the shipping address. I tried to change the shipping address today via the carrier, and it was not giving me the option to do so.
Instead, they suggested that I reach out to the sender and ask for their help. If you could please help me resolve this, it would be greatly appreciated. I've ordered from this website before and I love your scrubs and the speed of your shipping. However, I made a mistake and I'm trying to fix it before it delivers to the wrong address.
If someone could please help me resolve this, it would be greatly appreciated. Thank you!
Preferred solution: Just please help change my shipping address
User's recommendation: Just double check the shipping address before you hit confirm so you don’t have to go through this!!
The Woodlands, Texas
Not good service
Omg i just read a review they said it says delivered but it wasnt delivered. Same happened to me today I got an email says delivered I check at the front door theres nothing i checked the Mailbox theres nothing and tired to find a customer service phone number so i can call and claim my refund but theres nothing I wish i read the customer service before i placed and order. Terrible still waiting for my package and not sure wheres at I was excited to wear my new scrubs to go work but its disappointing!
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Order not receive today September 20,2024 at 1:08 pm
Hi Mandala ! My name is Sagine Petit-Frère Point Du Jour , I am living at 4857 kingshill Dr Columbus Ohio apt 301 zip code 43229.
You and usp send me a message about my order delivery at 1:08 I am open de kios 3619****,I dont see nothing in the kios. Please call for me the ups for my 3 pants scrubs( ceil,navy and other 2xl size.
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Verified Reviewer
Order return, action taken right away
No live customer service. Ordered with a different color, pants size XXS.
Need to exchange to size PM, 9 pocket cargo pants in deep periwinkle color. Return tops L and exchange to 1 pocket top in deep periwinkle color, size L.
Preferred solution: Exchange
Bellwood, Illinois
Send wrong order my first time from them a turn off
No contact number just email message I dont trust them anymore to order I spend the extra. Money just going to the store
User's recommendation: Can’t trust human don’t pay attention just send things out
Round Rock, Texas
Clothing does not fit. No customer service resolution
Bought 2 scrub top and bottoms both same size. Top is way too small while bottom is over large. Reached out to return ran through loops with customer service.
User's recommendation: I personally won't buy again
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Verified Reviewer |
Dallas, Texas
Jacket return
Hi. My name is Blessing Agbonyi.
I bought a size XXS female jacket, which is too small. I read that I have within 30 days to return and replace it with a 2X size jacket. Can you send me your address, so I can return the jacket and get a new one from you?
Thanks. ORDER#228****
San Antonio, Texas
Refund
How do I call you? Im waiting for my refund on 3 scrub tops.
Leslie Adana Carnes
{{redacted}}
Please call me at
{{redacted}}
User's recommendation: When will I get my refund? Tracking # 1ZXX842403****4575
Palm Springs, California
Never buying Mandala again!
Company refused to help or refund me for scrubs I wont receive. No way of contacting except for email and they stopped responding
User's recommendation: Don’t shop with them. They steal money
Iron River, Michigan
Trying to cancel my scrub order
I need to cancel my order for scrubs but there is not a phone number anywhere. I sent a message to Mandala and have to heard anything from them and now my scrubs have shipped! I don't want to have to pay for shipping back a return.
User's recommendation: Know when ordering that it will ship before you can cancel it!
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Verified Reviewer |
Hilo, Hawaii
I would have given a 5 star review but recently I haven’t gotten an order placed 4/6/24 and am having a hard time resolving this. I’ve gotten orders placed after this one???? Not happy.
Missing order. Its paid for.
Ive gotten orders placed after this one.
Order placed on 4/6/24. Its now 4/30/24
User's recommendation: The Scrubs are cute and reasonably priced but if you need to talk to a representative good luck
I will never buy anything from this company again,you can't get intouch with anyone,I can't even get them to send me a return label to return things I can't fit,never and I mean never again. So I understand.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Products are great. However customer service is not responding..
I have ordered 6 pairs of scrubs however to tops were missing on the delivery. I did make a complaint through their email but I only got an automated response. Its been 5 days already and they havent looked into it.
- Great quality scrubs
- Customer service is not very responsive
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I have try all my best to email but they never reply I my package or a refund pls
U guys need to do better with communicating with your costumes I need my order or a refund I keep sending emails no response
Preferred solution: Full refund
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I agree and they don’t respond